Privacy Policy
Effective Date: 3rd January 2025
Commitment to Confidentiality and Data Protection
At Altavista Finance SL ("Altavista Finance," "we," or "our"), we are committed to upholding the highest standards of confidentiality and data protection.
Your trust is our priority, and we ensure that all personal data is handled securely, responsibly, and in compliance with applicable laws.
Data Collecter
The entity responsible for processing your data is:
Altavista Finance SL
Registration Number: B75242602
Bank of Spain License: E192 (Real Estate Credit Intermediator)
Address: Calle de Galileo 25, 6C, 28015, Madrid, Spain
Email: info@altavistafinance.com
Data We Collect
We collect the following categories of personal data:
Personal Details: Full name, title, gender, date of birth, and profession/job title.
Contact Details: Telephone number, mobile phone number, correspondence address, and email address.
Financial Details: Bank details, credit or debit card details.
Technical Details: IP address, web browser type and version, operating system, and URLs accessed.
How We Collect Data
We collect personal data through the following means:
Forms submitted on our website.
Communications via phone, email, or other electronic means.
Cookies and other tracking technologies. By continuing to use our site, you consent to the use of cookies. For more details, refer to our Cookies Policy.
Purpose of Data Processing and Legal Basis
We process your data for the following purposes:
Provide services and respond to inquiries - Performance of a contract or pre-contractual measures
Marketing communications - Consent (for non-clients) or legitimate interest (for existing clients)
Improve website functionality - Consent via acceptance of cookies.
Contact financial intermediaries - Performance of a contract or pre-contractual measures.
Comply with legal obligations - Necessary for compliance with legal or regulatory requirements.
Data Sharing
We may share your data with third parties, including:
Lenders (e.g., banks and credit institutions)
Valuators (for property appraisals)
Real Estate Brokers (to facilitate property transactions)
Notaries (to complete legal processes)
Insurers (for property-related insurance needs)
We only share data under necessary circumstances and ensure that all third parties adhere to strict confidentiality and security measures to protect your data.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Afterward, data will be securely deleted or anonymized.
Your Rights
You have the following rights under GDPR:
Access: Request a copy of the personal data we process about you.
Rectification: Correct inaccuracies in your data.
Erasure: Request deletion of your data.
Restriction: Limit how your data is processed.
Portability: Transfer your data to another data controller.
Objection: Object to the processing of your data.
To exercise these rights, contact us at info@altavistafinance.com or:
Altavista Finance SL
Calle de Galileo 25, 6C, 28015, Madrid, Spain
You may also file a complaint with the Spanish Data Protection Authority (www.aepd.es)
Security Measures
We implement robust technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. However, no online transmission is entirely secure, and we cannot guarantee absolute security.
Cookies Policy
Our use of cookies is governed by our Cookies Policy. This includes details on the types of cookies we use, their purposes, and how to manage your cookie preferences.
Business Changes
In the event of a business sale, merger, or acquisition, personal data may be transferred as part of the transaction. Users will be informed of such changes, and appropriate safeguards will be put in place to protect their privacy.
International Considerations
For international clients, specific considerations may apply regarding data processing, rights, and international transfers. For example, data transfers outside the EEA will be handled in compliance with GDPR, ensuring appropriate safeguards such as Standard Contractual Clauses.
Transparency
We are committed to transparency. Rest assured that your data will never be sold for commercial purposes. Data sharing is limited to necessary purposes and compliant with applicable regulations.
Updates to This Privacy Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal obligations. Significant updates will be communicated via email or our website.
Contact us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Altavista Finance SL
Calle de Galileo 25, 6C, 28015, Madrid, Spain
Email: info@altavistafinance.com
For questions about this Privacy Policy or to exercise your rights, contact us at:
Altavista Finance SL
Calle de Galileo 25, 6C, 28015, Madrid, Spain
Email: info@altavistafinance.com